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Delivery & Returns

postage information

in the uk delivery takes 1-3 working days. we use a courier (door to door) service and do not offer regular mail. there must be someone at the address in normal working hours to receive the delivery. sometimes a work address is a better option for this reason. we will deliver the package to the address but not person to person, so please guarantee a trusted person will be there to receive the package.

UK mainland deliveries are sent whenever possible Door to Door Courier - a signature is required

Scottish Highlands, Channel Islands & Ireland will be by Special Delivery trackable (3 days) *a signature is required

International European deliveries are shipped via Courier : a signature is required. This service starts at £10

International orders are shipped via Courier : a signature is required. This service starts at £12

All purchases for delivery to mainland UK are £6.00 up to 4 kilos (4000g)

tracking your order

sign into your account and look under current orders where you will be able to view all open orders and their details. if you haven't created an account with us, please refer to your dispatch email and the tracking code.

holiday deliveries

please note during national holiday periods (easter / christmas / bank holidays) delivery and dispatch will be slower. our warehouse and all courier services also deserve a break with their families and often we rely on a skeleton staff of eager beavers. the cost for sending out our dispatches is based on using trackable services not on providing next day although that is most often the case.

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what makes plae shoes good for kids' feet?

plae shoes are built with kids biomechanics in mind. they're designed with rounded edges and flexible soles for smoother and more balanced movement. they have reflexive traction which grips on loose earth without compromising contact on hard surfaces. our shoes are durable and comfortable, while featuring removable contoured insoles as well as breathable and washable materials made especially for children.

are plae shoes eco-minded?

in keeping with responsible practices and respect for our environment, we try to be as eco-minded as we can at plae. to help reduce our carbon footprint, we make every effort to source eco-centric components for our products and packaging.

our products

  • have removable eco-ortholite® anti-bacterial, anti-microbial insoles
  • use recycled cork eva-molded heel cup for guided fit
  • include mesh lining for added comfort and breathability
  • use water-based glues and recycled pet upper materials
  • are produced in a solar-powered factory
  • our boxes and paper use 100% recyclable paper
  • employ soy-based ink
  • use vegetable and water-based laminate
  • have a glue-less, one-piece design for easy breakdown

 

how do i care for plae shoes and tabs?

kids' shoes get dirty, that's why plae shoes are washable*. watch our video "how to wash plae shoes" [insert video]

for suede, nylon, mesh, and synthetic uppers, machine wash separately in cold gentle cycle with a gentle detergent. do not put in the dryer or tumble dryer. use small suede brush to remove excess dirt if desired.

insoles can also be machine-washed in cold gentle cycle either left in shoe, or removed and washed separately.

dry naturally, avoiding direct sun.

for all over leather styles, wipe down with slightly damp washcloth and leave to dry, avoiding sun.

* please note that washing full grain leather or decorative materials is not advised as it may alter the look or feel of the product.

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chloe star dust blue (V) (W)

from £45.00
chloe star dust blue is a water friendly vegan mary-jane made with a neoprene lycra mesh to keep feet dry and comfortable. from our AW17 intergalactic collection -
this star dust print is sure to make you stand out from the crowd so get ready for lift off!
the chloe is also great for orthotics because the neoprene can stretch to accommodate. any customer fitting for an AFO orthotic will need to purchase larger size tabs for accommodating a deeper tread.
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chloe star dust blue is a water friendly vegan mary-jane made with a neoprene lycra mesh to keep feet dry and comfortable. from our AW17 intergalactic collection -
this star dust print is sure to make you stand out from the crowd so get ready for lift off!
the chloe is also great for orthotics because the neoprene can stretch to accommodate. any customer fitting for an AFO orthotic will need to purchase larger size tabs for accommodating a deeper tread.