in the uk delivery takes 1-3 working days. we use a courier (door to door) service and do not offer regular mail. there must be someone at the address in normal working hours to receive the delivery. sometimes a work address is a better option for this reason. we will deliver the package to the address but not person to person, so please guarantee a trusted person will be there to receive the package.
UK mainland deliveries are sent whenever possible Door to Door Courier - a signature is required
Scottish Highlands, Channel Islands & Ireland will be by Special Delivery trackable (3 days) *a signature is required
International European deliveries are shipped via Courier : a signature is required. This service starts at £10
International orders are shipped via Courier : a signature is required. This service starts at £12
All purchases for delivery to mainland UK are £6.00 up to 4 kilos (4000g)
tracking your order
sign into your account and look under current orders where you will be able to view all open orders and their details. if you haven't created an account with us, please refer to your dispatch email and the tracking code.
please note during national holiday periods (easter / christmas / bank holidays) delivery and dispatch will be slower. our warehouse and all courier services also deserve a break with their families and often we rely on a skeleton staff of eager beavers. the cost for sending out our dispatches is based on using trackable services not on providing next day although that is most often the case.